Call Center Specialist
health & wellness benefits
personal development benefits
Job Description: • Respond to customers’ enquiries via the respective Customer Service touch points like hotline, email and social media • Work with different departments within the organisation on service recovery for case closure at customer’s level • Update and record the customers information via internal customer information system. What we can develop in you: • Learn to work with a variety of people • Opportunity to cross sell products or services over the phone • On-the-job training • Career and self-development Check out our TikTok Page: https://www.tiktok.com/@courts_singapore?lang=en To be successful in this role : • Patience • Good listening skills • Problem-solving skills • Firm and warm personality • Ability to work under pressure Attractive Benefits: • Bi-Annual Performance Bonus • Stay Healthy Incentive • Unlimited Outpatient Medical • Dental & Vision & Insurance • Executive Health Screening • Employee Discount • Working in a 44 hours and 5 days work week roster You may refer to https://www.courts.com.sg/careers for more information.
work experience level: junior level
must-have skills: PATIENCE, ABILITY TO USE POSITIVE LANGUAGE, EFFECTIVE LISTENING, ATTENTIVENESS
nice to have skills:
COURTS (Singapore) Pte Ltd
We, at COURTS believe in fostering a warm, open, nurturing and fair work environment where everyone feels valued and supported to produce their best work. We are committed to provide stable careers, and opportunities to develop skills and knowledge, thereby gaining mastery of jobs. We aim to build a competent and inspired team with an owner’s mindset that grows together and establish ourselves as an employer of choice.