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6

results for “Jobs in Singapore”

Customer Service Officer

Union Power Pte Ltd

25 GENTING ROAD UNION ENERGY GROUP BUILDING SINGAPORE 349482

• Manage inbound and outbound calls on electricity related enquiries and complaints • Support frontline and backend customer service • Facilitate the customer requests on application, contracting, billing, payment, feedback and disputes • Ensure all service interaction with customers are recorded and updated in system • Ensure escalations are registered and follow up within acceptable service standards • Acquire multiple product knowledge to enhance ability to understand customer’s needs across different Union Energy Group’s products • Handle potential increase in number of inbound enquiries relating to U-Save rebate and value-added services (i.e. painting services, electrical services) • Handle ad hoc duties Requirement • Minimum ‘A’ level certification with at least 2 years’ experience in service sector. • Must be bilingual in English and other second Mother tongue language (Mandarin, Malay and Tamil) • Good customer service and communication skills. • Ability to understand and resolve first level enquiries/ complaints in a professional and timely manner

contract or project basis junior level
3 weeks ago

Customer Service Officer (Part-Timer)

Union Power Pte Ltd

25 GENTING ROAD UNION ENERGY GROUP BUILDING SINGAPORE 349482

Job Description • Manage inbound and outbound calls on electricity related enquiries and complaints. • Support frontline and backend customer service. • Facilitate the customer requests on application, contracting, billing, payment, feedback and disputes. • Ensure all service interaction with customers are recorded and updated in system. • Ensure escalations are registered and follow up within acceptable service standards. • Acquire multiple product knowledge to enhance ability to understand customer’s needs across different energy products. • Handle potential increase in number of inbound enquiries relating to utility rebate and value-added services (i.e. electrical works service, solar).

temporary or part time junior level
2 months ago

Solar Business Development Engineer

Union Power Pte Ltd

25 GENTING ROAD UNION ENERGY GROUP BUILDING SINGAPORE 349482

Responsibilities Manage the structuring and negotiations of solar leasing agreements Use a financial model to evaluate project returns Prepare, submit tender bids, follow ups and carry out tender presentations Work closely with Solar O&M team and EPC partners/contractors on project management and to follow through the development and installation of solar PV projects Maintain relationship with SP Services and relevant energy regulator, government bodies and key stakeholders Achieve the required targets of solar PV project Domain knowledge in the electricity market and solar PV financial modelling Requirements Minimum a Bachelor’s Degree in Engineering, Finance or relevant field Minimum three (3) years of relevant work experience Experience and knowledge of reviewing Financial Modelling is preferred Preferably with Energy Industry or Renewable Products background Preferably to have a good track record of solar PV projects Assertive to achieve the KPIs and adaptable both as individual and team player Technical advisors, EPC contractors, BD related roles are welcome to apply

permanent or full time junior level
2 months ago

Analyst Programmer

Union Power Pte Ltd

25 GENTING ROAD UNION ENERGY GROUP BUILDING SINGAPORE 349482

Job Description This is a new position with functions targeted at spearheading gathering of user requirements and working with vendors to deliver the projects on time accorded to requirements. Some project management skills required. Job Requirement Min Diploma from any polytechnic in the relevant discipline. Experience in software development experience and working with users’ requirements and testing. Experienced with gathering of user requirements and aid in solutioning Perform impact analysis on system changes Manage vendors on delivery and testing Document and communicate requirements to vendors Together with the PM manage the testing and rollouts Good communication skill Strong documentation skill Some experience in using SharePoint, MS Projects or WordPress Ability in writing simple automation scripts using Python, JavaScript, Power Automate etc Some knowledge in computer security and formulating IT policy. Some knowledge in Cloud service configuration. Azure, google, AWS

contract or project basis junior level
2 months ago

Billing Assistant

Union Power Pte Ltd

25 GENTING ROAD UNION ENERGY GROUP BUILDING SINGAPORE 349482

Job Description Coordinate with Sales Team and Finance Team for billing matters Prepare invoices, checking on customer outstanding and accuracy of invoice Attend to enquires related to billing Other ad-hoc duties as and when assigned Job Requirement At least ‘A’ Level or above, or Diploma in accounting principles At least 1 year of similar billing / invoice experience Applicants from the electricity sector will be an advantage Able to work under pressure and tight deadlines Can work independently with minimal supervision Detail-oriented, positive attitude and willing to learn Able to multi-task and work in fast paced environment Able to perform overtime work as and when required

permanent or full time junior level
2 months ago

Account Manager / Account Executive

Union Power Pte Ltd

25 GENTING ROAD UNION ENERGY GROUP BUILDING SINGAPORE 349482

Job Description Generate new business leads to establish high acquisition numbers. Manage and strengthen the relationship with existing commercial & industrial customers. Tasks include contract renewal, novation, account closure and other operational issues. Generate and respond to sales leads timely and effectively. Monitor sales pipeline and provide monthly and weekly sales report to HOD. Work closely with the Commercial Account Management team to develop and implement sales and service strategies to achieve committed targets. Adhere to established guidelines, procedures and quality standards set by Management. Ensure proper documentation and compliance to the retail procedures for all acquisitions and renewals. Job Requirements Minimum Diploma in Business or Engineering Preferably three (3) years of relevant commercial sales experience * Motivated to achieve the KPIs and adaptable both as individual and team player

permanent or full time mid level
2 months ago